State Farm® Insurance Agent Justin Phillips

"Justin is wonderful to work with! Very knowledgeable and explains things very well."

"This has got to be the worst agent I have ever not met once in my life. It’s been over 6 months trying to separate a joint account. After speaking with another agent I have decided that the office does not care and lies on top of lies. Told I was emailed, never got one, told I was called back, never got a call. I literally have to show up to the damn office to get shit done and be a complete dick about it to get the point across. It’s absolutely unacceptable and disgusting. You over charged both accounts and I about had to get some crayons to draw a map to explain what the issue is even tho it’s the same issue for months. At this point by Friday if my accounts aren’t squared away I will be filing a formal complaint. They are NEVER open at 9am and close basically whenever they want. So if you need something you might as well forget it. 2/17/25 Had a meeting with Justin today and I feel so much better after our meeting and going over my policies and making a few changes. I’m very thankful for him for taking the time and hearing my concerns!"

"Justin has been great. He was able to help Me figure out the right life insurance for my family’s needs. Very knowledgeable and easy to talk to! I appreciated his patience with all my questions and calling me back quickly with any concerns I had!"

"Does not return calls or emails, has computer send automated messages"

"Great place! Duane is very knowledgeable and saved me money while giving me better coverage"

"Didn't get back to me. Put me behind in claim 2 weeks. Was friendly and eventually helpful"

"Does not return calls…. I went elsewhere! And lies…. There were absolutely no attempts made to return my call, either before or after the holidays. Don’t make a fool of yourself!"

"Don’t ever ever ever go to this guy for car insurance worst experience I have ever dealt with he won’t call you back let alone answer the phone. And also somehow sends you insurance cards even though your account has been Terminated in the system dude is a joke"

"He should not be working as a agent for State farm. I needed to get a policy from State farm for my Daughters car so I called him several times and always went to voicemail so I would leave a message and not once did he return my call. So I switched agents and got a policy set up for my Daughters car."

"Always great service"

"Jessie helped me out."

"Always great attitude and smiling faces."

"duane had really great service."

"Duane was awesome"

"Justin is knowledgeable and very friendly and helpful! He is the one to talk to about insurance. Give them a try. I did and was sold on being back with State Farm"

"Duane was very friendly and helpful!"

"Duane was kind and concise, thanks for the protected ride 👍🏻"

"Reach out to Duane for all your needs! He will get you taken care of!"

"Duane was super helpful. Thanks to Duane I got cheaper car insurance."

"great place definitely go to Duane if he’s working!!"

"Duane is the real deal!"

"Great people with fast service. Full recommend giving them a call. Duane Alexander was phenomenal."

"I'm so happy we switched . We look forward to a long, happy relationship with you guys. Thanks so much, the Sumpters"

"I was able to work with Duane and he was able to help me with all my questions. I think what made it so simple for me was that he explained everything that way I knew exactly what I was getting. I would definitely recommend working with him if you’re in need."

"I had a wonderful experience working with Duane. Duane was always quick to answer any questions I had. He made the switch over process quick and easy. I now have better coverage at a better rate. He even took the extra time to follow up later to make sure I was happy with everything. Highly recommend working with Duane."