Skip to content
Español

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Alan Slivestre

Alan Slivestre

May 20, 2025

5  out of  5
rating by Alan Slivestre
"They’re always available to help me out."
We responded:
"Thank you Alan, we greatly appreciate your business, and you taking a minute to leave a review. Please let us know whenever you need anything!"
Profile photo of Pablos Alexa

Pablos Alexa

May 20, 2025

5  out of  5
rating by Pablos Alexa
"Very professional and very knowledgeable"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Profile photo of Jesus Idk

Jesus Idk

May 20, 2025

5  out of  5
rating by Jesus Idk
"Justin is so kind and helpful highly recommend."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Profile photo of Pablo Rico

Pablo Rico

May 20, 2025

5  out of  5
rating by Pablo Rico
"Great costumer service and great staff members. They always help me out with my insurance questions or problems."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Profile photo of Wendy Walters

Wendy Walters

May 20, 2025

5  out of  5
rating by Wendy Walters
"Excellent customer service. Very knowledgeable in all areas!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Profile photo of Don Yakimicki

Don Yakimicki

May 16, 2025

5  out of  5
rating by Don Yakimicki
"Justin is very easy to work with and very helpful with making all of my insurance decisions."
We responded:
"Don, we’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Profile photo of William Orr

William Orr

May 7, 2025

5  out of  5
rating by William Orr
"Great customer service and very friendly staff!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Profile photo of Deryk

Deryk

May 7, 2025

5  out of  5
rating by Deryk
"Justin was great to work with and very knowledgeable."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Profile photo of Willard “Bill” Leitch

Willard “Bill” Leitch

May 5, 2025

5  out of  5
rating by Willard “Bill” Leitch
"Everyone was very friendly and professional, see.ed to be very interested in my needs!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Profile photo of Kaylan Herr

Kaylan Herr

April 10, 2025

5  out of  5
rating by Kaylan Herr
"Justin is wonderful to work with! Very knowledgeable and explains things very well."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Profile photo of liz

liz

February 17, 2025

4  out of  5
rating by liz
"This has got to be the worst agent I have ever not met once in my life. It’s been over 6 months trying to separate a joint account. After speaking with another agent I have decided that the office does not care and lies on top of lies. Told I was emailed, never got one, told I was called back, never got a call. I literally have to show up to the damn office to get shit done and be a complete dick about it to get the point across. It’s absolutely unacceptable and disgusting. You over charged both accounts and I about had to get some crayons to draw a map to explain what the issue is even tho it’s the same issue for months. At this point by Friday if my accounts aren’t squared away I will be filing a formal complaint. They are NEVER open at 9am and close basically whenever they want. So if you need something you might as well forget it. 2/17/25 Had a meeting with Justin today and I feel so much better after our meeting and going over my policies and making a few changes. I’m very thankful for him for taking the time and hearing my concerns!"
We responded:
"Elizabeth, thank you for taking the time to speak with me today regarding your concerns. I hope our conversation today provided some clarity on your account and reassurance going forward. We never want anyone to have a negative experience and are here to do anything we can to help. "
Profile photo of Sara King

Sara King

November 9, 2024

5  out of  5
rating by Sara King
"Justin has been great. He was able to help Me figure out the right life insurance for my family’s needs. Very knowledgeable and easy to talk to! I appreciated his patience with all my questions and calling me back quickly with any concerns I had!"
We responded:
"Thank you Sara, it’s a pleasure working with you!"
Profile photo of Gerardo Marroquin

Gerardo Marroquin

September 11, 2024

1  out of  5
rating by Gerardo Marroquin
"Does not return calls or emails, has computer send automated messages"
We responded:
"Gerardo please send an email to duane@justinsmyagent.com and we will get any issues resolved asap. As voicemail states we are open but with customer. Sorry for any frustration."
Profile photo of Mariano Oliveri

Mariano Oliveri

July 29, 2024

5  out of  5
rating by Mariano Oliveri
"Great place! Duane is very knowledgeable and saved me money while giving me better coverage"
Profile photo of David Trott

David Trott

June 25, 2024

2  out of  5
rating by David Trott
"Didn't get back to me. Put me behind in claim 2 weeks. Was friendly and eventually helpful"
Profile photo of Lori Carpenter

Lori Carpenter

May 28, 2024

1  out of  5
rating by Lori Carpenter
"Does not return calls…. I went elsewhere! And lies…. There were absolutely no attempts made to return my call, either before or after the holidays. Don’t make a fool of yourself!"
We responded:
"Lori, sorry we missed you. We were closed over the holiday weekend, when we saw the missed calls today, when we were back in the office, we tried calling back multiple times but did not receive a response. "
Profile photo of Jarod Duzenbery

Jarod Duzenbery

May 17, 2024

1  out of  5
rating by Jarod Duzenbery
"Don’t ever ever ever go to this guy for car insurance worst experience I have ever dealt with he won’t call you back let alone answer the phone. And also somehow sends you insurance cards even though your account has been Terminated in the system dude is a joke"
Profile photo of larry wolfe

larry wolfe

May 15, 2024

2  out of  5
rating by larry wolfe
"He should not be working as a agent for State farm. I needed to get a policy from State farm for my Daughters car so I called him several times and always went to voicemail so I would leave a message and not once did he return my call. So I switched agents and got a policy set up for my Daughters car."
We responded:
"Larry, I’m sorry you feel that way. I’m not sure where the breakdown was, or why we were unable to connect, but we are here and happy to help! "
Profile photo of jason hanes

jason hanes

March 19, 2024

5  out of  5
rating by jason hanes
"Always great service"
Profile photo of Pleasher Carter

Pleasher Carter

March 5, 2024

5  out of  5
rating by Pleasher Carter
"Jessie helped me out."
We responded:
"Thank you!"
Profile photo of John Rasmussen

John Rasmussen

August 30, 2023

5  out of  5
rating by John Rasmussen
"Always great attitude and smiling faces."
We responded:
"Thank you John, it’s a pleasure working with you!"
Profile photo of Christian Lewis

Christian Lewis

July 25, 2023

5  out of  5
rating by Christian Lewis
"duane had really great service."
Profile photo of Macy Leighty

Macy Leighty

July 25, 2023

5  out of  5
rating by Macy Leighty
"Duane was awesome"
Profile photo of Tammy Holley

Tammy Holley

July 15, 2023

5  out of  5
rating by Tammy Holley
"Justin is knowledgeable and very friendly and helpful! He is the one to talk to about insurance. Give them a try. I did and was sold on being back with State Farm"
Profile photo of Jenna Johnson

Jenna Johnson

June 30, 2023

5  out of  5
rating by Jenna Johnson
"Duane was very friendly and helpful!"